Customer Support ThatNever Sleeps
Your AI employee handles phone and chat support, resolving 80-90% of inquiries instantly. Set it up yourself or let us manage everything for you. Cut costs by 60% while improving satisfaction.
Poor Support Costs You Customers
89% of customers stop doing business with a company after a poor support experience. Can you afford to lose them?
Overwhelmed Support Team
Your support team is drowning in repetitive questions. They can't keep up with the volume, leading to long wait times and frustrated customers.
No 24/7 Coverage
Customers need help at 2 AM, weekends, and holidays. Without round-the-clock support, you're losing customers to competitors who are always available.
Skyrocketing Support Costs
Hiring more support agents costs $40K-$60K per person annually. Scaling your team is expensive and unsustainable.
Long Response Times Kill Satisfaction
Customers expect instant answers. Every minute they wait increases the chance they'll leave a bad review or switch to a competitor.
Repetitive Questions Waste Time
80% of support tickets are the same FAQs: order tracking, password resets, basic troubleshooting. Your team shouldn't spend time on these.
Scaling Support is Hard
You're growing fast but hiring and training new support agents can't keep pace. You need a solution that scales instantly.
What if you could resolve 80-90% of tickets instantly—automatically?
AI Customer Support That Understands Context
Your AI support agent doesn't just answer questions—it understands customer intent, resolves issues, escalates when needed, and learns from every interaction.
What Your AI Support Agent Does
Real Business Impact
Automated resolution of common inquiries
Instant answers vs 10+ minute waits
Lower support costs while scaling
Two Ways to Get Started AI Support
Build it yourself with our no-code tools, or let our team handle everything. Both options work on phone and chat.
Build It Yourself
Build & launch yourself
Use our no-code tools to build your custom AI support employee for phone and chat. Full control, go live instantly, all the features.
Managed Solution
We build it for you
Our team interviews you, builds your custom AI support solution, and maintains it ongoing. Completely hands-off.
Works Everywhere Your Customers Are
Both options give you omnichannel support. Build once, launch on phone, website chat, and messaging channels.
Everything You Need for Exceptional Support
Comprehensive AI support features that work together to deliver the best customer experience.
Instant Response
Answer every customer inquiry in less than 1 second. No more waiting on hold or delayed email responses.
Smart Escalation
AI knows when to involve a human. Complex issues are escalated seamlessly to your support team with full context.
Order Tracking
Customers can check order status, track shipments, and get delivery updates without human intervention.
FAQ Automation
Automatically answer common questions from your knowledge base. Updates instantly when you change documentation.
Troubleshooting Guide
Walk customers through step-by-step solutions. AI adapts based on their responses and technical level.
Multilingual Support
Serve customers in 70+ languages automatically detected. No need for separate language-specific support teams.
Sentiment Analysis
AI detects frustrated customers and prioritizes their cases or escalates to humans immediately.
Real-time Analytics
Track resolution rates, response times, satisfaction scores, and identify trends in customer issues.
Live in 15 Minutes
Build it yourself with no-code tools, or choose managed services. Works on phone, chat, or both channels simultaneously.
Connect Your Knowledge Base
5 minutesImport your FAQs, documentation, help articles, and product information. AI learns your business automatically. Works with self-serve or we handle it for managed.
Configure & Go Live
10 minutesSet escalation rules, customize responses, integrate with your CRM. Your AI employee works on phone support, website chat, or both channels simultaneously.
Go Live & Monitor
InstantYour AI employee starts handling inquiries on phone and chat immediately. Monitor performance, review conversations, and optimize over time.
The Numbers Don't Lie: 60% Cost Savings
See exactly how much AI customer support saves you compared to traditional support teams.
Customer Success Stories
Customer Results"I really love echowin because I got in, I made an account, and I had a chatbot that was answering questions better than anything else that I'd seen in like 30 minutes."
Frequently Asked Questions
Everything you need to know about AI customer support. Still have questions?
Should I build it myself or use managed services?
Does it work on both phone and chat?
What types of inquiries can AI handle?
What happens when AI can't help?
How long does setup take?
Does it work in multiple languages?
How much does it cost?
Can it integrate with my existing tools?
Will customers know they're talking to AI?
What's included in managed services?
Is my customer data secure?
Transform Your Support in 15 Minutes
Stop losing customers to slow support. Your AI employee could be resolving tickets right now. Start free forever—no credit card required.
Join 1,000+ businesses using echowin AI support.